Cord Cutters worldwide agree the Amazon Firestick and Fire TV Stick 4K are some of the best streaming devices available for the price. The worst thing about these streaming media players may be their tiny 8 GB internal storage.

This small memory profile fills up quickly, causing slow response times and even unresponsive behavior in the Fire Stick. Your Firestick or Fire TV will be much more responsive and feel like new again once you factory reset them.

If you have an older (2nd Generation) Amazon Fire TV, you can cheaply upgrade your storage capacity with an SD card. The 2nd gen Fire TV will even use an inserted SD card first when saving apps downloaded from the Amazon App Store or sideloaded from third-party developers before filling up internal storage. These fantastic devices were discontinued for some reason by Amazon, likely to avoid competing with the new Fire TV Cube. A second generation Fire TV does occasionally pop up as a refurbished item in the Amazon store.

Check For Connection Issues First

Note that if you’re using Kodi or any other app that requires a jailbroken Firestick, your ISP (Internet Service Provider) may be slowing down your internet connection. This slowing of internet connections happens quite often when people stream without a VPN to mask their activity. The lag and stream buffering can seem like the Firestick is at fault when really your internet connection is sharing your streaming activities for anyone to see.

The Surfshark VPN app for Firestick and Fire TV encrypts your connection so that even your ISP only sees random noise when monitoring your connection. Right now, you can try the best VPN in the world risk-free with a 30-day money back guarantee.

Resetting a Firestick 4K or Fire TV Stick takes only a few minutes and is even easier than unboxing a new Fire Stick. Note that all of your settings, apps, and files will be erased from your Fire OS system when you reset it. For this reason, make sure the issue isn’t just your connection being tampered with by your ISP or a bad WiFi connection.

You’ll need to reinstall everything again after the reset. This includes apps not provided by the Amazon App Store such as Kodi or any of the other streaming Firestick apps.

If your VPN is working fine and the issues continue, then the functional improvement to your Firestick makes the effort of a factory reset totally worth redoing the app installations and setup.

How To Reset Your Firestick or Fire TV in 4 Easy Steps

  1. Go into your Firestick Settings area. Hold down the Home key on your Firestick remote for a few seconds, then scroll right and click to enter from the quick menu.
    firestick quick menu settings shortcut

    Firestick Quick Menu Shortcuts – Settings

  2. Navigate to the right within the settings area and click on My Fire TV.
    firestick settings my fire tv

    My Fire TV Firestick Settings

  3. Scroll down and click Reset to Factory Defaults.
    reset firestick to factory default settings

    Firestick Option: Reset to Factory Defaults

  4. You will be warned You are about to reset your Fire TV to its original factory settings. Your sign-in information and personal preferences will be lost. Go ahead and click the Reset button.
    firestick default settings factory reset button

    Reset Button for Factory Default Firestick Settings

This Firestick restore process usually takes about 5 to 10 minutes or so. After that time, your Amazon Fire TV will be reset to factory settings and ready for setup. You can then reinstall the and go through the few steps necessary to jailbreak the Firestick. You’ll soon have the entire world of entertainment at your fingertips once more.

How To Reset Fire TV or Firestick Without Navigating Settings

If your Firestick or Fire TV is frozen or has a black screen, you may be unable to access the Firestick Settings area to reset your Fire TV or Fire TV Stick. In that case, press and hold the Right and Back buttons at the same time on your Fire TV remote for 10 seconds or more to initiate a Factory Reset.

Firestick Factory Reset Without Fire TV Remote

If you don’t happen to have the Fire TV remote control on hand, first check the couch cushions. If it isn’t there, you might want to ask a friend with a Fire TV or Firestick if you can borrow their remote to pair with your device for the reset.

Reset Your Firestick to Factory Settings With Fire TV Remote App

Failing even that, you can always download the Fire TV Remote app from the Amazon App Store onto your Android phone or tablet and use it to navigate the Fire OS settings and get your Firestick reset.

Root May Get You There When All Else Fails

While I won’t get into the details in this article about how to hack your Firestick for complete control of the Amazon FireOS system files, the tech curious and/or adept may take this route.

You can access the restoration settings if you know something about HDMI Consumer Electronics Control (CEC) and how you can use your TV remote to control your Firestick or Fire TV.

The linked page from the XDA-Developers forum starts down a very long, dark rabbit hole of true root access. This will require altering configuration files within your Firestick or Fire TV system FireOS directories.

I say “true rooting” because many people seem to think jailbreaking a Firestick is rooting it. Rooting devices gives far more control, but also requires far more understanding and responsibility.

Now, the Fun Begins Once More

Once your Firestick is reset, you’ll want to install some great streaming apps onto it. Head over to our list of the best Firestick apps to get that started.

You may even find some new favorites in there along with all the great Kodi addons to bring you every movie, TV show, and sporting event you want to watch. Your Fire TV Stick and Firestick 4K will feel like new with streams flowing like spice once more.

May your streams never run dry!

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10 Comments

James Lee · 2020-02-04 at 9:32 am

I just reset my Fire TV 4k and when it came up, now it doesn’t show recent apps. Do I need to reset it again?

    Alice on Fire · 2020-02-05 at 6:49 pm

    Hi James,

    When you reset the Firestick, all the memory is wiped clean including the memory of recent apps. As you install and run apps after resetting the Fire TV 4K, it will begin to remember recent apps from a fresh start once more. I hope that explains it well enough, though you’ve probably discovered the reset cleans out the FireOS device’s recent apps memory and starts over again yourself by now. 🙂

Maryllyn LeFlore · 2019-11-19 at 8:39 am

Once the pin numbers are entered for the parental control should it automatically go to the next screen or what needs to be pressed to get the numbers set?

    Alice on Fire · 2019-11-19 at 3:50 pm

    Hello Maryllyn,

    Once you type a 5 digit PIN to setup parental controls for the first time, the Firestick does automatically refresh the screen. You must enter the same 5 digit number a second time to verify your new parental control PIN. Once you enter this PIN a second time, you are given a dialog telling you the parental controls have been activated. The menu screen will also show “Parental Control: On” to let you know it is on.

    To turn the Firestick parental control off, it will ask for the PIN to be entered and then show “Parental Control: Off” in the Firestick settings area.

    That original PIN you set up must be entered once more to turn Parental Control back on, but just once, as the Parental Control was already set up with a PIN.

    If you type the wrong PIN into the parental control preferences to turn it on or off, you will get a warning on the screen that provides a link to Amazon where you can reset your PIN. You can also try again with a different PIN if it is a matter of remembering which PIN you used to setup the parental controls on the Firestick.

    Thanks for the question. I hope this description is clear. Does it answer your question?

Rhonda Spencer · 2018-11-07 at 9:43 am

I just received my new Fire TV Stick 4k from Amazon and started the jailbreak process via your instructions. Step #3 Says to go to Applications. Step #4 says to toggle Collect App Usage Data to ‘off’. However, Collect App Usage Data does not appear when I click on Applications. Help please.

    Alice on Fire · 2018-11-08 at 4:42 pm

    Hi, Rhonda. I’m really sorry it took so long to respond. The error on the Firestick Jailbreak article was my own and I thank you very much for pointing it out to me. It has been fixed now thanks to you.

Keaten · 2018-08-20 at 10:06 pm

This will set my Firestick back to just like the day I got it?

    Alice on Fire · 2018-08-22 at 4:54 pm

    Hi Keaten,

    Yes, although I believe you’ll need to authorize it once more with Amazon before it’s really like the day you got it. That’s assuming you received a new Firestick directly from Amazon. If you want to take that Firestick to the max and enjoy tons of free streaming content once you reset it, check out our jailbreak Firestick guide.

      Chris · 2019-02-16 at 3:34 am

      If I do a restart to default and I have an iptv subscription on the firestick, will I lose this or can I just reinstall it with the same log in details from the iptv provider?

        Alice on Fire · 2019-02-16 at 10:27 am

        Hey Chris, you should be fine simply providing the login details once more to get the IPTV service hooked back up. I’m not sure which IPTV service you’re using, but if for some odd reason you can’t easily get it working again on the freshly reset Firestick, check out some of these free IPTV channels while you get it sorted with the provider.

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